Nicole Bernardo

Chapter: Spindle City Chapter

I provide Virtual Sales, Marketing, and Customer Service Support to Sales Rep Agencies and Various Companies in the USA.

I am contracted for hours per week or per month depending on the nature of the support needed.

I can assist your company with the following:

Handle incoming/outgoing telephone calls & provide Customer Service & Sales Support

Prepare and send welcome emails to all new customers

Assist Customers with the order process, sample orders and first orders placed

Manage CRM Database

Analyzes sales data and rank customer quarterly by sales volume

Prepare price quotations and price comparisons

Schedule virtual monthly trainings and webinars for customers on products and processes

Set up a YouTube Channel for training videos for customer reference

Sales Lead Qualifying and Customer Development

Prepare a marketing strategy to reengage Inactive Customers

Create and email monthly newsletters to customers on promotions and training opportunities

Monthly sales tracking and analysis of sales representative's territory

Update and maintain social media platforms

Assist with quotations and price comparisons

Setup and prepare contracts

Plus So Much Moreā€¦..